Services

Chemtronics Direct provides specialist services to all types of Assistive Technologies equipment.

Providing a wide range of services, we work with therapists, healthcare professionals and end user clients to ensure equipment is not only suitable but working to its optimal ability.

Chemtronics conducts repairs and maintenance to Assistive Technologies of all makes and models including:

  • Powered Wheelchairs
  • Manual Wheelchairs
  • Mobility Scooters
  • Electric Beds
  • Patient Hoists & Lifters
  • Walking Aids
  • Transporter / Shower Commodes
  • Lift/Recline Chairs
  • Pressure Care Mattresses (Alternating)
  • Pressure Care Cushions

Our standardised policies and procedures ensure consistency and quality for all of our clients.

Detailed reports will be provided identifying faults, repairs made and parts used. A priority system is applied to all repair and maintenance requests to optimise the service effectiveness.

We are wherever you need us.

A summary of the service we offer:

Purchase Advice

As we are not affiliated with manufactures and do not sell high end assistive technologies, Chemtronics Direct provides unbiased independent advice for clients ensuring selection of the right equipment that is for for purpose is selected for their clients. Servicing the majority of Assistive Technologies in the market, Chemtronics Direct can help ensure reliability and value for money when selecting your Assistive technology needs.

Repairs

With 25 fully equipped service vans on the road, and technical staff exceeding 40 technicians, Chemtronics Direct offers its clients 24/7 breakdown service on all Assistive Technologies. If you need help, we will be there.

Refurbishment

Sometimes clients just can’t afford new equipment. We refurbish tired and older Assistive Technologies, making them look new and extending their working life for many years to come. All works comes with a warranty and we ensure it meets all the relevant Australian standards so the clients can use without worry.

Modifications & Specialist Customisation

All our clients are unique and all of them have particular needs. Chemtronics Direct works with clients and their specialists to ensure there Assistive Technologies are configured to meet their specific needs. No challenge is too big.

Storage & Logistics Solutions

With warehousing solutions right across Australia, we can store you Assistive Technologies for you. We provide a ‘library’ service for a number of organisations and Collect, Store and Delivery equipment seamlessly your clients. Providing viability assessment of collected equipment including repair and refurbishment as required, your equipment is delivered to your clients in pristine condition.

Preventative Maintenance

Our automated Preventative Maintenance service can manage you scheduled services for you. We set up the scheduled in our systems and an automated job opens when your service is due. We contact you to arrange the service when it’s convenient to you. Our systems log each piece of equipment’s complete history, every repair, every preventative maintenance service completed and every part used. This information is available whenever you need it.

Disposal or Redeployment

When the equipment is no longer required we can assess the equipment and assist with disposal or redeployment to someone else who may be in need but cant afford new. We donate equipment to third world countries on a regular basis.